Shipping Information

All orders are shipped via UPS using the following methods:

We ship orders on Monday, Tuesday, and Wednesday.

Orders placed after 6:00 a.m. on Wednesday will ship the following Monday.

Packaging & Freshness

Every order is packed using insulated, curbside recyclable materials and ample dry ice to maintain a safe temperature throughout transit. Some products may arrive partially thawed, especially during warmer weather. If your seafood is still cold upon arrival, it is safe to refrigerate or refreeze

If you experience an issue with your order, please contact us within 24 hours of delivery and include photos of the product, packaging, and shipping box. We'll promptly review your shipment and work with you to make it right.

Due to the costs imposed by California regulations, we do not currently ship to California.